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Monday, January 9, 2012

Dear Target.com

Dear target
I never plan on shopping online with you again... probably never going to your store again... I’m generally a very patient person, but it has run out.... I pre-ordered this game on the 26th of OCTOBER....the first thing you did was charge me twice, so I had to call up and get one of them taken care of. Second when you pre order this game you get what’s called early game access which lets you gain access to the game before its released but only for a few days... you were supposed to send me that code with my receipt... when I asked about it a week later you told me it isn’t something you do and that I had to talk to the game company…. So I talk to them and they tell me no that is something you (as in target) is supposed to take care of…. Keep in mind all this was in October…

I didn’t get my pre order access code till December just a week before I could use the access code… now I was happy to receive my access code in time to play BUT there was one problem… YOU (as in target) sent me a CODE that SOMEONE ELSE already USED…. Yes you sent me a code I couldn’t use cause someone had already used it… what the hell am I supposed to do with a code that is already used? so I thought about messaging you again to get a new code… but then it hit me… you aren’t reliable so I would probably be waiting a week just to hear back from you… so I decided to message the game makers again and see if they could help me… luckily for me they just sent me a new one without a problem…

So here I am playing the game a few days before it is released on the 20th of December… everything is fine at this point… the 20th rolls around and I start checking my email for the notification from you that the game has been shipped…. 20th no email…. 21st no email and they stop early game access and make it so only people with a product registration can play…. 22nd no email…. And then comes the 28th and I receive a notification saying that my order has been delayed, well no shit I can already tell that. I read further down and you tell me that my order won’t be shipped till the 9th… are you serious the 9th? That is 3 weeks after the release date…

Well like I said I’m patient, but here I am on the 9th as in TODAY… and still no notification…. Get your shit together and send my order or I’m canceling my 160$ order and going to Wal-Mart… and when I say send me my order, I don’t mean next week.. I mean overnight that on your own dime… I don’t care if you have to hand deliver it to me yourself at 4AM because this is fucking stupid. You have done nothing but fuck up my order since day one and I’m a little pissed off now.

Isn’t your motto expect more pay less? I do expect more… WAY more considering you’re a corporation... worst customer service and no customer satisfaction. And how am I paying less? I'm paying just as much here as anywhere else… try changing it to – pay the same with a headache

I hope you had some happy fucking holidays slacking off
Adam
P.S……… oh and fuck you